The safety and security of our customers and team is always our top priority, and we have been working hard to find a safe way to open Nines again in line with government advice.

It’s really important to us that our restaurants are a safe place to be for both our customers and our staff. To make sure that’s the case, we’ve created a safety pledge.

Here are some changes we’ll be introducing:

• We’ll be checking in with staff before they work a shift to make sure they feel fit and well enough to come to work.
• We’ll be reducing the number of people working within the restaurant to make sure they can stay 2m apart.
• As well as daily hygiene briefings to keep safety top of mind, we’ll also be increasing cleaning practices within the restaurant including hand washing at regular intervals. We’ll also be providing customers and delivery riders with hand sanitizer.
• Customers will each be provided with disposable gloves upon entry to the restaurant, with plenty of gloves easily accessible in the restaurant at the food counters. Customers will be required to wear these for the duration of their visit. We are aware that, apart from maintaining social distancing, minimizing the touch of surfaces/utensils is of the most concern as a buffet restaurant.
• Regarding the use of disposable gloves, we have consulted the environmental officer of the Cambridge city council and this has been accepted as an effective measure.
• Face coverings are available for our team members who wish to wear them (they’re not those needed by NHS or healthcare professionals).

Our latest Risk Assessment for our Cambridge site is available here